WEBSITE AND OFFERING TERMS AND CONDITIONS

Effective Date: August 1, 2026
Last Updated: August 1, 2026

These Website and Offering Terms and Conditions (“Terms”) are an agreement between you and Indaucen LLC, a Florida limited liability company doing business as Industrial Automation Center (“Indaucen,” “we,” “us,” or “our”).

These Terms govern your access to and use of:

• indaucen.com;
  
• other websites, applications, training portals, and subdomains operated by or for Indaucen;
  
• courses, workshops, demonstrations, office-hour sessions, and training materials;
  
• downloadable or hosted applications, spreadsheets, templates, calculators, scripts, dashboards, models, prototypes, software, and other tools;
  
• reports, assessments, challenge reviews, recommendations, advisory discussions, and related services; and
  
• any other information, content, product, service, or facility made available by Indaucen through the Website.

We refer to these collectively as the “Offerings.”

By accessing or using the Website, creating an Account, submitting an Order, completing an online checkout, paying an invoice, accessing an Offering, or otherwise indicating acceptance, you agree to these Terms.

If you do not agree, do not use the Website or any Offering.

If you accept these Terms for a company, employer, government body, partnership, or other organization, you represent that you have authority to bind that organization. In that case, “you” and “Customer” include both you and that organization.

Our Privacy Policy explains how we handle personal information, and our Cookie Policy explains our use of cookies and similar technologies. By accepting these Terms, you acknowledge that those notices were made available to you. Acceptance of these Terms does not constitute consent to non-essential cookies, marketing, or any other processing for which applicable law requires a separate choice.

Any applicable Product-Specific Terms also apply.

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KEY TERMS AT A GLANCE

This summary is provided to help you understand these Terms. It does not replace the complete Terms below. If there is a conflict, the complete Terms and any applicable Transaction Confirmation, Proposal, Order, Statement of Work, Commercial Schedule, Product-Specific Terms, or mandatory law will control.

Training and information only. Unless a separate written agreement expressly states otherwise, all Courses, Tools, Website Content, reports, discussions, demonstrations, and other Offerings are provided for training, education, general information, evaluation, prototyping, illustration, or decision-support purposes only.

Independent review is required. Information, examples, recommendations, Tools, outputs, and Deliverables may contain errors, omissions, inaccuracies, or assumptions that do not apply to your circumstances. You are responsible for independently reviewing, testing, validating, and approving them before use.

No production or safety authorization. Nothing supplied through the Website is automatically approved for use in a live, production, safety-critical, regulatory, financial-reporting, or business-critical environment.

No warranties. Offerings are provided “as is,” “as available,” and “with all faults.” Indaucen provides no warranties unless a separate written agreement expressly identifies a specific warranty.

All sales are final. Fees are non-refundable, and unused access, sessions, licenses, or services have no cash value, except where a remedy is strictly required by applicable law or expressly required by a higher-precedence written agreement.

Named-user access. Accounts, Course enrollments, and Tool licenses may not be shared, transferred, resold, or used by more Users than were purchased.

Intellectual property. Indaucen retains ownership of its Courses, Tools, methods, templates, software, documents, and other materials. Customers receive only the rights expressly granted in the applicable terms.

Separate agreements control custom work. Customer-specific Advisory or Professional Services require an accepted Proposal, Order, Statement of Work, or similar written agreement. Only the scope and Deliverables expressly stated there are included.

Limited liability. To the maximum extent permitted by law, Indaucen is not liable for errors, omissions, reliance losses, lost profits, lost production, loss of business, business interruption, lost data, or similar damages. Where liability cannot be excluded, it is generally limited to the amount paid for the affected Offering.

Mandatory rights remain. Nothing in these Terms removes a consumer or other right that applicable law does not permit the parties to waive.

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IMPORTANT NOTICE

UNLESS A SEPARATE WRITTEN AGREEMENT EXPRESSLY STATES OTHERWISE, ALL OFFERINGS ARE PROVIDED FOR TRAINING, EDUCATIONAL, GENERAL INFORMATION, DEMONSTRATION, EVALUATION, PROTOTYPING, AND DECISION-SUPPORT PURPOSES ONLY.

OFFERINGS MAY CONTAIN ERRORS, OMISSIONS, INACCURACIES, OUTDATED INFORMATION, INCOMPLETE INFORMATION, OR EXAMPLES THAT DO NOT APPLY TO YOUR EQUIPMENT, SOFTWARE VERSION, PROCESS, FACILITY, ORGANIZATION, OR JURISDICTION.

YOU ARE RESPONSIBLE FOR INDEPENDENTLY REVIEWING, TESTING, VALIDATING, AND APPROVING ALL INFORMATION, RECOMMENDATIONS, CONFIGURATIONS, OUTPUTS, TOOLS, AND DELIVERABLES BEFORE USING THEM.

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1. ACCEPTANCE, ELIGIBILITY, AND DEFINITIONS

1.1 Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to create an Account, purchase an Offering, or submit Customer Materials.

If you act for an organization, you represent that:

• you have authority to act for that organization;
  
• the organization accepts these Terms;
  
• information submitted on its behalf is accurate;
  
• the organization is responsible for its authorized Users; and
  
• all internal approvals required to purchase or use the Offering have been obtained.

1.2 Legal restrictions

We may refuse, restrict, suspend, or discontinue access where reasonably necessary to comply with:

• applicable law;
  
• export-control requirements;
  
• economic sanctions;
  
• payment-provider requirements;
  
• third-party platform restrictions;
  
• security requirements; or
  
• contractual obligations.

1.3 Definitions

For these Terms:

“Account” means an account, enrolment, login, license, profile, or other credential used to access an Offering or Website feature.

“Advisory Services” means discussions, observations, assessments, reviews, analyses, workshops, recommendations, planning support, coaching, implementation support, or similar services provided by Indaucen.

“Business Customer” means a person or organization purchasing or using an Offering primarily for business, commercial, governmental, employment, trade, organizational, or professional purposes.

“Commercial Schedule” means a document defining pricing, discounts, commissions, licenses, usage limits, payment terms, delivery terms, or other product-specific commercial conditions.

“Consumer” means an individual purchasing or using an Offering primarily for personal purposes where that status is recognized by applicable law.

“Course” means a self-paced, hybrid, instructor-supported, instructor-led, cohort-based, workshop-based, or other training program, including its videos, lessons, demonstrations, exercises, quizzes, office hours, assessments, downloads, and supporting materials.

“Customer Materials” means information, documents, data, files, specifications, procedures, drawings, software, system information, plant information, and other materials supplied by or for a Customer.

“Deliverable” means a report, document, recommendation, model, prototype, configuration, software component, training material, analysis, or other work product expressly identified as a deliverable in an applicable Proposal, Order, or Statement of Work.

“Offering” has the meaning stated in the introduction.

“Order” means an online purchase, enrolment, subscription, accepted purchase request, accepted purchase order, accepted Proposal, invoice, Statement of Work, or other transaction for an Offering.

“Product-Specific Terms” means additional terms contained in a Course page, Tool license, Proposal, quotation, Commercial Schedule, checkout page, Transaction Confirmation, Statement of Work, subscription notice, or other document associated with an Offering.

“Professional Services” means customer-specific consulting, engineering support, system reviews, assessments, workshops, migrations, upgrades, implementation support, custom development, or similar custom services.

“Proposal” means a quotation, proposal, offer, scope description, or Statement of Work issued by Indaucen.

“Tool” means any downloadable or hosted application, spreadsheet, template, calculator, configurator, script, dashboard, database, model, library, assistant, prototype, code component, software product, or other digital resource provided by Indaucen.

“Transaction Confirmation” means an online checkout confirmation, purchase order confirmation, written acceptance, enrolment confirmation, invoice followed by payment, or other confirmation issued by Indaucen or its authorized platform.

“User” means any person who accesses, purchases, receives, or uses the Website or an Offering.

“Website” means indaucen.com, and other websites, portals, applications, or subdomains operated by or for Indaucen.

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2. CONTRACT DOCUMENTS, ORDERS, AND ACCEPTANCE

2.1 Website information is not a binding offer

Website descriptions, prices, schedules, examples, availability statements, marketing materials, and promotional content do not constitute binding contractual offers.

Your Order is an offer to purchase the applicable Offering.

2.2 Acceptance by Indaucen

An Order becomes binding only when Indaucen accepts it through one or more of the following:

• an online checkout confirmation;
  
• an Indaucen Transaction Confirmation;
  
• an Indaucen purchase order confirmation;
  
• written acceptance by Indaucen;
  
• activation of the applicable Course, Tool, or Account;
  
• invoice issuance followed by payment; or
  
• commencement of expressly requested Professional Services.

Completing a Proposal response form, submitting a purchase request, or issuing a purchase order does not by itself constitute acceptance by Indaucen.

2.3 Rejected or unaccepted Orders

Indaucen may reject an Order before acceptance, including because of:

• incorrect pricing or product information;
  
• payment failure;
  
• suspected fraud;
  
• legal or export restrictions;
  
• unavailable capacity;
  
• unavailable technology or instructors;
  
• security concerns; or
  
• an unsuitable proposed use.

Any amount collected for an Order that Indaucen does not accept will be reversed or returned to the original payment method. This is not a refund for an accepted Offering.

2.4 Customer purchase-order terms

Additional, conflicting, or inconsistent terms contained in a Customer purchase order, procurement portal, vendor form, supplier code, or similar document are rejected unless expressly accepted in writing by an authorized representative of Indaucen.

Acknowledging a purchase order, delivering an Offering, or accepting payment does not constitute acceptance of Customer boilerplate terms.

2.5 Order of precedence

If a separate written agreement contains its own order-of-precedence provision, that provision controls the documents governed by that agreement.

Otherwise, conflicting documents will be interpreted in the following order, with higher-listed documents controlling:

1. Indaucen Transaction Confirmation, purchase order confirmation, or online checkout confirmation;
   
2. Proposal, quotation, offer, or Statement of Work issued by Indaucen;
   
3. Applicable Commercial Schedule, Product-Specific Terms, or Tool license;
   
4. Applicable framework, partner, reseller, affiliate, or separate written agreement;
   
5. These Terms;
   
6. A purchase order or purchasing document issued by the Customer.

2.6 Payment as acceptance

Payment of an invoice issued by Indaucen constitutes acceptance of the applicable:

• Proposal;
  
• Transaction Confirmation;
  
• purchase order confirmation;
  
• Commercial Schedule;
  
• Product-Specific Terms;
  
• these Terms; and
  
• other Indaucen terms identified in the transaction.

2.7 Pricing and schedule changes

Published prices, discounts, Offering descriptions, Course content, Tool features, schedules, and commercial terms may change at any time without prior notice.

They are not guaranteed unless confirmed in an active checkout, Transaction Confirmation, valid Proposal, accepted Commercial Schedule, or other written confirmation issued by Indaucen.

Estimated delivery or completion dates are not guaranteed. Time is not of the essence unless expressly stated in a separate written agreement.

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3. NATURE AND PURPOSE OF THE OFFERINGS

3.1 Training and information only

Unless a separate written agreement expressly states otherwise, every Offering supplied through or purchased via the Website is provided solely for:

• training;
  
• education;
  
• general information;
  
• illustration;
  
• demonstration;
  
• evaluation;
  
• prototyping;
  
• planning support;
  
• workflow improvement;
  
• discussion; or
  
• decision support.

3.2 No site-specific instructions or professional certification

The Offerings do not replace:

• site-specific operating procedures;
  
• approved engineering specifications;
  
• original equipment manufacturer documentation;
  
• applicable codes and standards;
  
• employer instructions;
  
• safety programs;
  
• cybersecurity procedures;
  
• management-of-change procedures;
  
• regulatory requirements;
  
• formal competency assessments;
  
• qualified professional judgment; or
  
• authorization to operate, configure, maintain, or modify a system.

Unless expressly stated in a separate written agreement, no Offering constitutes:

• professional engineering services;
  
• a sealed engineering design;
  
• Siemens or other manufacturer certification;
  
• government or regulatory approval;
  
• a safety certification;
  
• a cybersecurity certification;
  
• an independent audit;
  
• a compliance certification;
  
• legal advice;
  
• tax advice;
  
• financial advice; or
  
• authorization to perform regulated or safety-sensitive work.

3.3 General advisory interactions

Website articles, discovery calls, challenge reviews, office-hour discussions, informal answers, reports generated through a Website process, and similar interactions are general informational and decision-support activities.

They do not create a customer-specific Professional Services engagement unless Indaucen expressly accepts that engagement through a Proposal, Order, Statement of Work, or other written agreement.

3.4 No guarantee of results

Indaucen does not guarantee:

• Course completion;
  
• assessment results;
  
• certification results;
  
• employment results;
  
• production improvements;
  
• operational improvements;
  
• cost savings;
  
• revenue increases;
  
• return on investment;
  
• business growth;
  
• risk reduction;
  
• regulatory acceptance;
  
• system availability;
  
• elimination of errors; or
  
• any other particular outcome.

3.5 Customer responsibility

You remain responsible for determining whether an Offering is appropriate for your purposes and for obtaining any required:

• internal approval;
  
• engineering review;
  
• legal review;
  
• regulatory review;
  
• safety review;
  
• cybersecurity review;
  
• financial review;
  
• professional advice;
  
• testing; and
  
• validation.

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4. PRICING, PAYMENT, TAXES, SUBSCRIPTIONS, AND REFUNDS

4.1 Prices and currency

Unless otherwise stated, prices are in United States dollars.

Prices exclude applicable:

• sales tax;
  
• use tax;
  
• value-added tax;
  
• withholding tax;
  
• duties;
  
• payment-processing charges;
  
• currency-conversion charges;
  
• procurement charges;
  
• bank fees; and
  
• other taxes or third-party costs.

You are responsible for applicable taxes and charges other than taxes imposed on Indaucen’s net income.

4.2 Payment

Payment is due:

• at checkout for online purchases;
  
• before Course or Tool activation;
  
• before a scheduled session;
  
• according to the applicable invoice;
  
• according to an accepted Proposal or Statement of Work; or
  
• as otherwise agreed in writing.

You represent that your billing information is accurate and that you are authorized to use the selected payment method.

4.3 Payment processors

Payments may be processed by third-party providers.

Their separate terms, privacy practices, verification requirements, processing times, currency conversions, and restrictions may apply.

Indaucen is not responsible for a payment provider’s independent acts, delays, holds, errors, or service interruptions.

4.4 Nonpayment

For overdue amounts, Indaucen may:

• withhold activation;
  
• suspend access;
  
• cancel scheduled work;
  
• pause Professional Services;
  
• withhold Deliverables;
  
• terminate the applicable Order; or
  
• decline additional transactions.

Suspension or termination does not eliminate payment obligations already incurred.

4.5 All sales final

Except where strictly required by applicable law or expressly required by a higher-precedence written agreement:

• all sales are final;
  
• all fees are non-refundable;
  
• no partial or prorated refunds are provided;
  
• no credits are required;
  
• no access extensions are required;
  
• no replacement sessions are required;
  
• no re-performance is required; and
  
• unused access, sessions, licenses, credits, or services have no cash value.

4.6 No refund based on non-use or dissatisfaction

No refund, credit, or extension is provided because:

• you did not access an Offering;
  
• you did not complete a Course;
  
• you failed an assessment;
  
• you missed a session;
  
• you did not use office hours or support;
  
• your access period expired;
  
• your equipment or environment was incompatible;
  
• examples differed from your system;
  
• your employer did not approve the Offering;
  
• your circumstances changed;
  
• you purchased the wrong Offering;
  
• you no longer required the Offering;
  
• Content was updated, reorganized, or retired;
  
• your Account was suspended for breach;
  
• you failed to obtain necessary approvals;
  
• an Offering did not meet an unstated expectation; or
  
• you did not achieve a desired result.

4.7 Digital supply

A digital Offering is considered supplied when it is:

• downloaded;
  
• delivered electronically;
  
• activated;
  
• made accessible;
  
• associated with an Account;
  
• unlocked; or
  
• otherwise made available for use.

No voluntary refund is available after digital supply begins.

4.8 Cancellation of Advisory or Professional Services

If a Customer cancels, postpones, suspends, or terminates Advisory or Professional Services, the Customer remains responsible for:

• work already performed;
  
• time already reserved;
  
• scheduled sessions;
  
• approved expenses;
  
• non-cancellable commitments;
  
• completed Deliverables;
  
• work in progress; and
  
• reasonable closeout or transfer work.

A Proposal or Statement of Work may establish additional cancellation charges.

4.9 Subscriptions and automatic renewal

An Offering renews automatically only where automatic renewal is clearly disclosed before purchase.

By purchasing an automatically renewing Offering, you authorize recurring charges until cancellation takes effect.

Cancellation prevents future renewal charges after the applicable cancellation date. It does not normally:

• end access before the current paid period expires;
  
• provide a prorated refund; or
  
• reverse charges for a period that has already begun.

Renewal reminders, cancellation methods, and price-change notices will be provided only where required by law or expressly stated in the applicable Order.

4.10 Mandatory consumer rights

Nothing in these Terms excludes or limits a cancellation, withdrawal, conformity, repair, replacement, price-reduction, refund, warranty, jurisdiction, or other consumer right that applicable law does not permit the parties to waive.

Where mandatory law conflicts with this section, that law controls only to the extent of the conflict. Any legally required remedy will be limited to the minimum amount and scope required by applicable law.

4.11 Immediate access and early performance

By requesting immediate access to paid digital Content, a Course, a Tool, or another digital Offering, you request that supply begin immediately.

By requesting that Advisory Services, Professional Services, workshops, office hours, or other services begin before the end of any mandatory withdrawal period, you request early performance.

Where applicable law requires separate express consent, acknowledgment, or checkout disclosure, that separate consent, acknowledgment, or disclosure forms part of the Order.

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5. ACCOUNTS, NAMED USERS, ACCEPTABLE USE, AND SUSPENSION

5.1 Accurate information and security

You must provide accurate, complete, and current Account information.

You are responsible for:

• maintaining the confidentiality of your credentials;
  
• using appropriate passwords;
  
• securing devices used to access the Website;
  
• signing out of shared devices;
  
• all activity conducted through your Account; and
  
• promptly reporting suspected unauthorized access.

5.2 Named-user access

Unless an Order expressly permits otherwise:

• each Account is assigned to one named individual;
  
• each Course enrolment is assigned to one named participant;
  
• each Tool license is limited to the purchased number of Users;
  
• Accounts may not be shared;
  
• credentials may not be sold, loaned, or distributed;
  
• Accounts and enrollments may not be transferred; and
  
• multiple people may not use one Account.

A Business Customer must purchase enough seats or licenses for all authorized Users.

5.3 Concurrent sessions

Indaucen may use technical controls to prohibit multiple concurrent sessions.

If an Account is used from another device or session, the previous session may be disconnected.

This restriction does not permanently assign the Account to one device.

5.4 Participant substitutions

Unless Product-Specific Terms state otherwise, participant substitution may be permitted before Course activation.

Substitution after activation requires written approval and may require a new enrolment or additional fee.

5.5 Acceptable use

You may use the Website and Offerings only for lawful, authorized purposes.

You may not:

• share an Account or credential;
  
• exceed purchased seats, usage limits, or license limits;
  
• access restricted material without authorization;
  
• copy, record, reproduce, distribute, transmit, sell, rent, or sublicense an Offering except as expressly permitted;
  
• remove copyright, trademark, license, attribution, confidentiality, or proprietary notices;
  
• bypass technical restrictions, license controls, or security features;
  
• probe, scan, disrupt, overload, or interfere with a system;
  
• introduce malware or harmful code;
  
• scrape, harvest, or systematically download Website or Offering content;
  
• impersonate another person;
  
• misrepresent your authority, qualifications, or affiliation;
  
• submit unlawful, defamatory, threatening, harassing, discriminatory, deceptive, infringing, or harmful content;
  
• use an Offering to violate another person’s rights;
  
• record an instructor-led session without written permission;
  
• use Course or Tool content to create a competing product, service, manual, database, Course, or knowledge base;
  
• use Indaucen Content to train, fine-tune, benchmark, or populate a commercial artificial-intelligence system without written permission;
  
• violate export controls, sanctions, privacy law, safety requirements, or other applicable laws; or
  
• represent an Indaucen Offering as an official manufacturer, government, university, or professional certification unless expressly stated.

5.6 Suspension

Indaucen may suspend access immediately where reasonably necessary because of:

• nonpayment;
  
• Account sharing;
  
• suspected fraud;
  
• unauthorized access;
  
• security risk;
  
• misuse;
  
• intellectual-property infringement;
  
• unlawful conduct;
  
• harmful activity;
  
• export or sanctions restrictions;
  
• third-party platform requirements; or
  
• breach of applicable terms.

Indaucen is not liable for loss arising from a suspension made in good faith to protect the Website, Indaucen, a Customer, another User, or a third party.

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6. COURSES AND TRAINING

6.1 Educational nature

Courses are educational and informational in nature.

They do not replace:

• site-specific operating procedures;
  
• engineering training;
  
• employer training;
  
• safety programs;
  
• manufacturer documentation;
  
• hands-on competency assessment;
  
• professional certification;
  
• supervision; or
  
• authorization to operate equipment or systems.

6.2 Course license

Subject to payment and compliance with these Terms, Indaucen grants the named participant a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable right to access the applicable Course during the stated access period.

Course access is licensed, not sold.

6.3 Scope and system differences

Course scope is limited to the subject matter, product family, target system, or software version identified in the applicable Course description or Product-Specific Terms.

Systems may vary by:

• software version;
  
• hardware;
  
• customization;
  
• configuration;
  
• licensing;
  
• regional implementation;
  
• site standards;
  
• security settings; and
  
• User permissions.

Examples and demonstrations may differ from those present in a participant’s system.

Recorded demonstrations illustrate general functionality or operating concepts. They do not constitute live operation of the participant’s system.

6.4 Access and completion

The Course access period, lesson-release schedule, completion requirements, assessments, continued reference access, and any reactivation terms are stated in the applicable Product-Specific Terms.

Failure to complete a Course within the stated period may cause the enrolment to expire.

Expired access is not automatically extended or restored.

Continued reference access, where offered:

• is limited to the currently available version;
  
• does not guarantee permanent availability;
  
• may require an active Account;
  
• may be updated, revised, replaced, consolidated, restricted, or retired; and
  
• does not restore expired office-hour or support credits.

6.5 Course changes

Indaucen may reasonably update, revise, replace, consolidate, remove, or retire:

• lessons;
  
• videos;
  
• demonstrations;
  
• examples;
  
• quizzes;
  
• assessments;
  
• documents;
  
• downloads;
  
• instructors;
  
• schedules;
  
• delivery platforms; and
  
• supporting materials.

Such changes do not create a refund right unless mandatory law requires otherwise.

6.6 Office hours and Course-related sessions

Office hours and Course-related question-and-answer sessions are intended for focused clarification of Course content and general concepts.

Unless separately agreed, they exclude:

• consulting;
  
• troubleshooting;
  
• engineering support;
  
• incident investigation;
  
• live-system operation;
  
• configuration review;
  
• customer-specific system analysis; and
  
• site-specific recommendations.

Sessions:

• must be scheduled in advance;
  
• are subject to instructor availability;
  
• may be counted as used if missed or cancelled after the applicable notice deadline; and
  
• expire as stated in the applicable Product-Specific Terms.

6.7 Assessments and certificates

Quizzes and assessments support learning. They do not establish site qualification, job competency, professional licensure, regulatory compliance, or safe operating ability.

A Certificate of Completion confirms only that the named participant completed the stated Course requirements.

Unless expressly stated otherwise, a certificate:

• is not a professional license;
  
• is not an OEM or manufacturer certification;
  
• is not Siemens certification;
  
• is not government approval;
  
• does not authorize system operation; and
  
• does not replace employer assessment.

Indaucen may withhold or revoke a certificate obtained through fraud, impersonation, Account sharing, or assessment misconduct.

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7. TOOLS AND DIGITAL PRODUCTS

7.1 Default purpose and license

Unless a separate written agreement expressly authorizes another use, every Tool is provided solely for training, information, illustration, evaluation, demonstration, prototyping, planning, analysis support, or decision support.

If no separate Tool license is supplied, Indaucen grants the Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Tool:

• for internal purposes only;
  
• for the purchased number of Users;
  
• during the stated access or subscription period; and
  
• only for the permitted purpose described in these Terms.

7.2 No production authorization

A Tool is not approved for production, operational, safety-critical, regulatory, financial-reporting, or business-critical use merely because it is supplied through the Website.

Any production deployment requires appropriate:

• independent technical review;
  
• testing;
  
• validation;
  
• backups;
  
• rollback planning;
  
• security review;
  
• change control;
  
• documented approval; and
  
• separate agreement where required.

7.3 Tool restrictions

Unless expressly authorized in writing, you may not:

• resell, rent, sublicense, or distribute a Tool;
  
• publish source files;
  
• host the Tool for third parties;
  
• provide it as a service bureau;
  
• remove proprietary notices;
  
• bypass license or usage controls;
  
• share credentials;
  
• reverse engineer, decompile, or disassemble protected components except where that restriction is prohibited by law;
  
• extract protected models, code, or logic;
  
• use the Tool to create a competing product;
  
• modify and redistribute it; or
  
• use it outside the authorized organization, project, site, or number of Users.

7.4 Customer environment

You are responsible for confirming that your environment is suitable, including:

• hardware;
  
• operating systems;
  
• browsers;
  
• networks;
  
• access permissions;
  
• storage;
  
• software versions;
  
• cybersecurity controls;
  
• dependencies;
  
• third-party licenses; and
  
• integration requirements.

Indaucen does not guarantee compatibility with every system, configuration, software version, or future third-party update.

7.5 Installation and use

You are responsible for:

• creating backups;
  
• maintaining a rollback plan;
  
• testing in a controlled environment;
  
• validating configuration;
  
• controlling deployment;
  
• maintaining security;
  
• protecting credentials;
  
• reviewing changes;
  
• obtaining approvals; and
  
• monitoring operation.

Installation, configuration, integration, migration, customization, maintenance, updates, hosting, or support is included only where expressly stated.

7.6 Inputs and outputs

Tool calculations, classifications, forecasts, reports, recommendations, generated text, generated code, and other outputs may be incorrect, incomplete, inconsistent, outdated, or unsuitable.

You are solely responsible for validating Tool inputs and outputs before relying on them.

A Tool must not be used as the sole basis for a safety-critical, production-critical, legal, financial, personnel, regulatory, or operational decision.

7.7 Third-party components

Tools may contain or depend on third-party or open-source components governed by separate license terms.

Those separate terms control the applicable components.

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8. ADVISORY AND PROFESSIONAL SERVICES

8.1 Separate engagement required

Customer-specific Professional Services ordinarily require an accepted:

• Proposal;
  
• Order;
  
• Statement of Work;
  
• purchase order confirmation;
  
• Transaction Confirmation; or
  
• other written agreement.

Only the responsibilities, scope, Deliverables, assumptions, and commitments expressly identified in the accepted documents are included.

Anything not expressly included is excluded.

8.2 Customer cooperation

The Customer will provide timely access to the information, personnel, systems, files, facilities, approvals, and decisions reasonably required for the accepted scope.

Indaucen may rely on Customer-supplied information without independently verifying it unless verification is expressly included.

The Customer is responsible for the accuracy, completeness, currency, legality, and authorized disclosure of Customer Materials.

Indaucen is not responsible for errors, omissions, delays, or unsuitable results caused by:

• inaccurate or incomplete Customer Materials;
  
• undisclosed assumptions;
  
• changed circumstances;
  
• unavailable personnel;
  
• inaccessible systems;
  
• incorrect instructions;
  
• Customer delay; or
  
• third-party conduct.

8.3 Changes in scope

Work outside the accepted scope may require:

• a written change request;
  
• additional fees;
  
• additional time;
  
• revised assumptions;
  
• a revised Proposal; or
  
• a new Statement of Work.

Indaucen is not required to begin additional work until the change is accepted.

8.4 Customer decisions and implementation

The Customer remains solely responsible for:

• business decisions;
  
• engineering decisions;
  
• operational decisions;
  
• safety decisions;
  
• regulatory decisions;
  
• purchasing decisions;
  
• implementation;
  
• testing;
  
• approval;
  
• contractor supervision;
  
• employee supervision; and
  
• monitoring results.

8.5 Preliminary materials and estimates

Drafts, demonstrations, prototypes, working files, preliminary findings, estimates, and discussion materials are not final Deliverables.

Only material expressly identified as final constitutes a final Deliverable.

Schedules, cost estimates, savings estimates, return-on-investment estimates, risk estimates, performance estimates, and forecasts are estimates only and are not guarantees.

8.6 No continuing duty

After an engagement ends, Indaucen has no continuing duty to:

• update a Deliverable;
  
• monitor a Customer system;
  
• identify later changes;
  
• discover future errors;
  
• warn of later developments; or
  
• provide ongoing support,

unless expressly agreed in writing.

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9. INDUSTRIAL, TECHNICAL, AND AI-ASSISTED USE

9.1 Independent validation

Before applying any Offering to an industrial, automation, manufacturing, process-control, brewery, utility, infrastructure, financial, or business system, you must perform appropriate:

• technical review;
  
• engineering review;
  
• hazard analysis;
  
• cybersecurity review;
  
• testing;
  
• simulation;
  
• backup;
  
• rollback planning;
  
• change control;
  
• approval; and
  
• validation.

9.2 Live systems

You must not apply a Course example, Tool, configuration, code sample, report, recommendation, or demonstration directly to a live system solely because Indaucen supplied it.

9.3 Safety-critical and protected functions

Unless expressly designed, contracted, tested, and accepted for that purpose in a separate written agreement, no Offering may be used as:

• a safety instrumented system;
  
• an emergency shutdown system;
  
• a machine-safety function;
  
• a protective device;
  
• a life-support system;
  
• an alarm-management system;
  
• a primary process-control function;
  
• a cybersecurity safeguard;
  
• a regulatory compliance control; or
  
• the sole basis for an operational or safety decision.

9.4 AI-Assisted Work and Editorial Responsibility

Indaucen may use approved artificial-intelligence and automation tools to assist with activities such as:

• research;
  
• information consolidation;
  
• drafting and editing;
  
• translation;
  
• content development;
  
• report preparation;
  
• data analysis;
  
• prototyping;
  
• software and Tool development;
  
• testing; and
  
• workflow improvement.

Artificial intelligence is used as an assistive tool. Unless expressly stated otherwise, Indaucen exercises human review and editorial responsibility for Content it publishes and for final Deliverables it provides.

Human review may include evaluating the substance of the material, checking its relevance, correcting errors, reviewing supporting information, adapting it to its intended purpose, and deciding whether it is suitable for publication or delivery.

The use of artificial intelligence does not create a warranty and does not eliminate the possibility of errors, omissions, inaccuracies, unsuitable recommendations, insecure code, incorrect citations, outdated information, or other defects.

All AI-assisted Content, outputs, recommendations, Tools, and Deliverables remain subject to the independent review, testing, validation, warranty-disclaimer, and limitation-of-liability provisions of these Terms.

Where required by applicable law, Indaucen will disclose when a User is interacting directly with an artificial-intelligence system or when particular Content has been artificially generated or manipulated.

9.5 Customer Information and Third-Party AI Services

For customer-specific Advisory or Professional Services, the use of Customer Confidential Information with a third-party artificial-intelligence service will be governed by the applicable Proposal, Statement of Work, confidentiality agreement, data-processing terms, or other written approval.

Indaucen will not intentionally submit Customer Confidential Information to a third-party generative artificial-intelligence service unless:

• the applicable engagement terms permit that use;
  
• the Customer has approved the use;
  
• the service has been approved for the applicable engagement; or
  
• the information has first been suitably removed, anonymized, aggregated, or transformed so that it is no longer Customer Confidential Information.

Users must not submit confidential, legally privileged, export-controlled, classified, safety-critical, regulated, personal, or otherwise sensitive information through an AI-enabled feature unless the applicable Offering and written terms expressly authorize that information.

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10. INTELLECTUAL PROPERTY AND LICENSES

10.1 Indaucen ownership

All rights, title, and interest in the Website and Offerings remain with Indaucen or its licensors, including:

• Course materials;
  
• training content;
  
• videos;
  
• demonstrations;
  
• assessments;
  
• software;
  
• Tools;
  
• templates;
  
• documentation;
  
• methods;
  
• models;
  
• libraries;
  
• processes;
  
• reports;
  
• graphics;
  
• trademarks;
  
• reusable components;
  
• know-how; and
  
• underlying intellectual property.

No ownership is transferred except where a separate written agreement expressly states otherwise.

10.2 Limited rights

Subject to payment and compliance with these Terms, you receive only the limited license expressly stated in these Terms or the applicable Product-Specific Terms.

No implied license is granted.

A Course participant may apply knowledge learned through the Course in authorized work. That permission does not authorize copying, distributing, teaching from, reselling, or commercializing Course materials.

10.3 Prohibited use

Unless expressly authorized, you may not:

• reproduce;
  
• record;
  
• republish;
  
• distribute;
  
• transmit;
  
• sell;
  
• resell;
  
• rent;
  
• sublicense;
  
• upload;
  
• publicly display;
  
• translate for distribution;
  
• create derivative training content from; or
  
• commercially exploit

any Offering or Content.

You may not use Indaucen Content to:

• train or fine-tune an AI model;
  
• populate a commercial knowledge base;
  
• create a competing searchable manual;
  
• develop a competing assistant;
  
• build a competing Course;
  
• create a derivative commercial dataset; or
  
• benchmark a commercial AI system,

without written permission.

10.4 Background intellectual property

Indaucen retains ownership of all pre-existing and independently developed methods, frameworks, templates, code, libraries, processes, know-how, models, training structures, and reusable components.

10.5 Custom Deliverables

Ownership and license rights for custom Deliverables are determined by the applicable Proposal or Statement of Work.

If the governing documents do not expressly assign ownership, then after full payment:

• Indaucen retains ownership of the Deliverable and its underlying intellectual property;
  
• the Customer receives a perpetual, non-exclusive, non-transferable license to use the final Deliverable for its internal business purposes;
  
• the license does not include resale, external distribution, sublicensing, or commercialization;
  
• source code, editable source files, internal working files, and development environments are included only if expressly identified as Deliverables; and
  
• third-party and open-source components remain subject to their separate licenses.

10.6 Trademarks

INDAUCEN, INDUSTRIAL AUTOMATION CENTER, T5, associated logos, and other Indaucen marks are trademarks or service marks of Indaucen LLC.

Third-party product names, trademarks, and logos remain the property of their respective owners.

Reference to Siemens, BRAUMAT, or another third-party product does not imply sponsorship, affiliation, endorsement, certification, or authorization unless expressly stated.

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11. CUSTOMER MATERIALS, CONFIDENTIALITY, AND FEEDBACK

11.1 Customer ownership and limited license

The Customer retains ownership of Customer Materials.

You grant Indaucen a limited right to host, copy, process, transmit, modify, and use Customer Materials as reasonably necessary to:

• provide the applicable Offering;
  
• perform an accepted engagement;
  
• administer an Account;
  
• communicate with you;
  
• maintain security;
  
• comply with law; and
  
• enforce applicable agreements.

11.2 Authority to submit

You represent that:

• you own or are authorized to provide Customer Materials;
  
• their submission does not violate another person’s rights;
  
• necessary permissions have been obtained;
  
• their use for the accepted purpose is lawful; and
  
• they do not contain malware or harmful code.

11.3 General Website submissions

Do not submit confidential, sensitive, proprietary, export-controlled, or privileged information through a general contact form, public Course forum, comment, review, testimonial, or unsolicited communication.

Unless a separate confidentiality agreement or accepted engagement applies, unsolicited information submitted through general Website channels does not create a confidentiality obligation.

11.4 Confidential Information

Where information is identified as confidential or would reasonably be understood as confidential in connection with an accepted Professional Services engagement, the receiving party will:

• use it only for the applicable engagement;
  
• protect it with reasonable safeguards;
  
• disclose it only to personnel and service providers who need it and are subject to suitable obligations; and
  
• not disclose it to other parties without permission.

Confidential Information does not include information that:

• is public without breach;
  
• was lawfully known without restriction;
  
• is received lawfully from another source; or
  
• is independently developed without using the confidential information.

A separate nondisclosure agreement or Statement of Work controls where it imposes additional or different requirements.

11.5 Required disclosure

A party may disclose Confidential Information where required by law, subpoena, or court order.

Where legally permitted, the receiving party will provide reasonable notice before disclosure.

11.6 Feedback

If you voluntarily provide non-confidential suggestions, ideas, comments, or feedback, Indaucen may use that feedback without restriction or compensation.

This does not transfer ownership of Customer Materials or Customer Confidential Information.

11.7 Customer identity and testimonials

Indaucen will not publicly use a Customer’s name, logo, testimonial, or confidential project details without permission.

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12. THIRD-PARTY SERVICES, AVAILABILITY, AND FORCE MAJEURE

12.1 Third-party services

The Website and Offerings may depend on:

• learning-management platforms;
  
• payment processors;
  
• hosting providers;
  
• cloud services;
  
• email providers;
  
• video services;
  
• scheduling systems;
  
• analytics services;
  
• AI services;
  
• software libraries; and
  
• other third-party products or services.

Third-party terms and privacy policies may apply.

Indaucen is not responsible for a third party’s:

• availability;
  
• security;
  
• privacy practices;
  
• errors;
  
• outages;
  
• service changes;
  
• account restrictions;
  
• business decisions;
  
• content; or
  
• independent acts or omissions.

12.2 Resellers, affiliates, and partners

A reseller, affiliate, referral source, or partner:

• is not an employee or legal agent of Indaucen;
  
• cannot bind Indaucen;
  
• cannot modify an Offering;
  
• cannot guarantee delivery dates or future functionality;
  
• cannot create warranties for Indaucen; and
  
• cannot accept customer-specific obligations for Indaucen without written authorization.

Indaucen is not bound by a representation, refund offer, warranty, discount, or commitment made by a third party unless Indaucen expressly confirms it in writing.

12.3 Availability

The Website and Offerings are provided on an “as available” basis.

Access may be interrupted by:

• maintenance;
  
• updates;
  
• security work;
  
• Internet or network failure;
  
• hosting failure;
  
• third-party failure;
  
• payment-provider failure;
  
• power loss;
  
• hardware failure;
  
• cyberattack;
  
• legal restrictions;
  
• government action;
  
• severe weather;
  
• natural events;
  
• war;
  
• civil unrest;
  
• labor disruption;
  
• epidemic;
  
• pandemic; or
  
• other circumstances beyond reasonable control.

12.4 Changes and discontinuation

Indaucen may change, suspend, replace, restrict, or discontinue an Offering, feature, Course component, delivery platform, or Tool.

Indaucen may, at its discretion, provide replacement access, an alternative platform, updated material, a rescheduled session, or a credit.

No such remedy is required unless expressly stated in a higher-precedence agreement or required by applicable law.

12.5 Force majeure

Indaucen is not liable for delay or failure caused by events beyond its reasonable control.

Such an event does not excuse payment for Offerings already supplied, work already performed, time already reserved, or non-cancellable commitments.

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13. PRIVACY, ELECTRONIC CONTRACTING, AND COMMUNICATIONS

13.1 Privacy and cookies

Indaucen’s Privacy Policy describes how Indaucen collects, uses, discloses, retains, and protects personal information and how individuals may exercise applicable privacy rights.

Indaucen’s Cookie Policy describes the cookies and similar technologies used on the Website and the choices available through the cookie banner and Cookie Settings.

The Privacy Policy and Cookie Policy are transparency notices. Unless an applicable data processing agreement, Proposal, Statement of Work, Order, or other written agreement expressly states otherwise, they are not incorporated into these Terms as contractual terms. They do not reduce or replace any right or obligation imposed by applicable law.

Nothing in these Terms constitutes consent where applicable law or the applicable Offering requires a separate choice. Choices concerning non-essential cookies, marketing, optional recordings, AI-enabled features, or disclosure to an independent reseller, affiliate, referral source, or other business partner for that party’s own marketing will be requested and managed separately when applicable.

Indaucen may use third-party providers for hosting, learning management, payments, communications, email, analytics, video delivery, scheduling, storage, artificial intelligence, and customer support.

A Business Customer that provides personal information about employees, participants, contractors, or other individuals represents that it is authorized to provide the information, has supplied any required privacy notice, and has an applicable lawful basis and any required permission or consent. Where Indaucen processes personal information solely on behalf of a Business Customer, any applicable data processing agreement or other written data-processing terms govern that processing.

13.2 Electronic transactions

You agree that transactions may be conducted electronically.

Electronic acceptance may include:

• checking an acceptance box;
  
• completing checkout;
  
• creating an Account;
  
• activating an enrolment;
  
• paying an invoice;
  
• accepting a Proposal by email;
  
• signing electronically;
  
• accessing an Offering; or
  
• otherwise performing an action that indicates agreement.

Electronic records, signatures, confirmations, and notices may be used to form and evidence a contract.

13.3 Communications

Indaucen may send operational, contractual, Account, payment, Course, Tool, security, and schedule communications to the email address associated with your Account or Order.

These communications are necessary to provide the Offering and are not marketing messages.

Marketing communications will be sent in accordance with applicable law. You may unsubscribe using the method provided in the communication.

You are responsible for maintaining current contact information and retaining copies of applicable transaction documents.

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14. DISCLAIMER OF WARRANTIES

THIS SECTION IS INTENDED TO BE CONSPICUOUS.

EXCEPT FOR A WARRANTY EXPRESSLY IDENTIFIED AS A WARRANTY IN A SEPARATE WRITTEN AGREEMENT ACCEPTED BY AN AUTHORIZED REPRESENTATIVE OF INDAUCEN, THE WEBSITE AND ALL OFFERINGS ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDAUCEN DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF:

• MERCHANTABILITY;
  
• FITNESS FOR A PARTICULAR PURPOSE;
  
• TITLE;
  
• NON-INFRINGEMENT;
  
• ACCURACY;
  
• COMPLETENESS;
  
• QUALITY;
  
• RELIABILITY;
  
• SECURITY;
  
• COMPATIBILITY;
  
• AVAILABILITY;
  
• QUIET ENJOYMENT;
  
• WORKMANLIKE PERFORMANCE; AND
  
• ANY WARRANTY ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

INDAUCEN DOES NOT WARRANT THAT:

• AN OFFERING WILL MEET YOUR REQUIREMENTS;
  
• INFORMATION WILL BE ACCURATE, COMPLETE, CURRENT, OR FREE OF OMISSIONS;
  
• A TOOL WILL BE ERROR-FREE OR SUITABLE FOR PRODUCTION;
  
• A TOOL WILL OPERATE WITH YOUR SYSTEM;
  
• ACCESS WILL BE UNINTERRUPTED;
  
• DEFECTS WILL BE CORRECTED;
  
• CONTENT WILL REMAIN AVAILABLE;
  
• AN OFFERING WILL PRODUCE A PARTICULAR RESULT;
  
• A RECOMMENDATION WILL BE SUITABLE FOR YOUR CIRCUMSTANCES;
  
• A COURSE WILL QUALIFY A PARTICIPANT FOR A TASK;
  
• A DELIVERABLE WILL IDENTIFY EVERY ISSUE; OR
  
• AN ESTIMATE OR FORECAST WILL BE ACHIEVED.

NO ORAL STATEMENT, WEBSITE DESCRIPTION, DEMONSTRATION, MARKETING MATERIAL, EMAIL, INFORMAL DISCUSSION, OFFICE-HOUR RESPONSE, OR OTHER COMMUNICATION CREATES A WARRANTY.

ANY EXPRESS WARRANTY MUST BE CLEARLY IDENTIFIED IN A SEPARATE WRITTEN AGREEMENT ACCEPTED BY AN AUTHORIZED REPRESENTATIVE OF INDAUCEN.

Nothing in this section excludes a warranty that applicable law does not permit the parties to exclude.

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15. LIMITATION OF LIABILITY

15.1 Errors, omissions, and reliance

To the maximum extent permitted by law, Indaucen has no liability for loss or damage arising from or related to:

• an error;
  
• an omission;
  
• an inaccuracy;
  
• incomplete information;
  
• outdated information;
  
• an incorrect example;
  
• an incorrect assumption;
  
• an incorrect Tool output;
  
• an incorrect AI-assisted output;
  
• reliance on an Offering;
  
• failure to obtain independent review;
  
• use outside the stated purpose;
  
• unauthorized production use;
  
• use on a live system;
  
• failure to test or validate;
  
• failure to maintain backups;
  
• failure to follow change-control procedures;
  
• Customer Materials;
  
• third-party information; or
  
• circumstances outside Indaucen’s control.

15.2 Excluded damages

To the maximum extent permitted by law, Indaucen and its owners, managers, employees, instructors, contractors, affiliates, licensors, partners, and suppliers will not be liable for:

• indirect damages;
  
• incidental damages;
  
• consequential damages;
  
• special damages;
  
• exemplary damages;
  
• punitive damages;
  
• lost profit;
  
• lost revenue;
  
• lost business;
  
• lost business opportunity;
  
• lost contracts;
  
• lost production;
  
• production interruption;
  
• business interruption;
  
• downtime;
  
• loss of use;
  
• loss or corruption of data;
  
• recovery costs;
  
• replacement costs;
  
• loss of anticipated savings;
  
• reputational harm;
  
• loss of goodwill;
  
• personal time;
  
• travel or accommodation costs; or
  
• claims by a Customer’s employees, contractors, customers, or other third parties.

These exclusions apply whether the loss was foreseeable or whether Indaucen was advised that it might occur.

15.3 Customer decisions

Indaucen is not liable for any decision, action, implementation, investment, purchase, system change, process change, production change, personnel decision, or other action made in reliance on an Offering.

15.4 Liability cap

Where liability cannot lawfully be excluded, Indaucen’s total aggregate liability arising from or related to a transaction, Offering, Course, Tool, service, Deliverable, or engagement will not exceed the amount actually paid to Indaucen for the specific Offering giving rise to the claim.

For a free Offering, Indaucen will have no liability to the maximum extent permitted by law. Where liability for a free Offering cannot be excluded, it will be limited to the minimum amount required by applicable law.

15.5 Multiple claims and legal theories

Multiple claims arising from the same Offering, transaction, event, or related events do not increase the aggregate liability cap.

The exclusions and limitations apply regardless of whether a claim is based on:

• contract;
  
• warranty;
  
• negligence;
  
• professional negligence;
  
• tort;
  
• strict liability;
  
• misrepresentation;
  
• statute;
  
• restitution; or
  
• another legal theory.

15.6 Non-waivable liability

Nothing in these Terms excludes or limits liability to the extent that applicable law prohibits its exclusion or limitation.

15.7 Allocation of risk

Business Customers acknowledge that the prices and commercial terms for the Offerings rely on the exclusions and limitations contained in these Terms.

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16. INDEMNIFICATION, TERMINATION, AND SURVIVAL

16.1 Business Customer indemnification

To the maximum extent permitted by law, a Business Customer will defend, indemnify, and hold harmless Indaucen and its owners, managers, employees, instructors, contractors, affiliates, and licensors from third-party claims, losses, liabilities, penalties, damages, and reasonable legal costs arising from:

• Customer Materials;
  
• unauthorized use of an Offering;
  
• use in a live or production system;
  
• use contrary to these Terms;
  
• infringement of another person’s rights;
  
• breach of confidentiality;
  
• violation of law;
  
• unsafe implementation;
  
• failure to test or validate;
  
• misuse by the Customer’s Users;
  
• unauthorized modification or redistribution;
  
• the Customer’s products or operations; or
  
• representations made by the Customer about Indaucen or an Offering.

A Customer may not settle a claim in a manner that admits wrongdoing by Indaucen or imposes an obligation on Indaucen without written approval.

For a Consumer, this section applies only to the extent permitted by applicable law and only to intentional unlawful conduct, fraud, infringement, or unauthorized commercial exploitation.

16.2 Termination for breach

Indaucen may terminate an Account, enrolment, license, subscription, Order, or access right for material breach.

Where practical, Indaucen may provide notice and an opportunity to correct a remediable breach.

No opportunity to cure is required where delay could create a legal, security, safety, operational, financial, or intellectual-property risk.

16.3 Effect of termination

Upon termination:

• access rights end;
  
• licenses end except those expressly stated to survive;
  
• unpaid amounts remain due;
  
• no refund or credit is owed except where strictly required by law;
  
• Customer copies must be deleted where required by the applicable license; and
  
• restrictions concerning confidentiality, intellectual property, copying, and liability continue.

16.4 Existing obligations and survival

Termination does not affect:

• previously accepted transactions;
  
• amounts already due;
  
• work already performed;
  
• time already reserved;
  
• confidentiality obligations;
  
• intellectual-property rights;
  
• payment obligations;
  
• disclaimers;
  
• limitation-of-liability provisions;
  
• indemnification obligations;
  
• dispute-resolution obligations; or
  
• provisions that by their nature should survive.

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17. GOVERNING LAW AND DISPUTES

17.1 Informal resolution

Before beginning formal legal proceedings, the parties will make a reasonable good-faith effort to resolve the dispute through direct discussion.

A dispute notice should identify:

• the applicable transaction;
  
• the issue;
  
• the relevant facts;
  
• the requested resolution; and
  
• supporting information.

17.2 Business Customers

For a Business Customer, these Terms and disputes arising from them are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles.

Unless a higher-precedence written agreement states otherwise, legal proceedings must be brought in:

• the state courts located in Duval County, Florida; or
  
• the United States federal courts serving Duval County, Florida.

The Business Customer consents to personal jurisdiction and venue in those courts.

17.3 Consumers

For a Consumer, the selection of Florida law and forum applies only to the extent that it does not deprive the Consumer of a protection, remedy, jurisdiction, or forum that applicable law does not permit the Consumer to waive.

Nothing in these Terms prevents a Consumer from using a court, authority, withdrawal right, or remedy made available by mandatory consumer law.

17.4 Protective relief

Nothing prevents either party from seeking appropriate relief to:

• protect confidential information;
  
• protect intellectual property;
  
• stop unauthorized access;
  
• prevent misuse;
  
• address a security threat; or
  
• collect undisputed overdue amounts.

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18. CHANGES, GENERAL PROVISIONS, AND CONTACT INFORMATION

18.1 Changes to these Terms

Indaucen may update these Terms to reflect:

• changes to Offerings;
  
• changes to technology;
  
• changes to business practices;
  
• security requirements;
  
• third-party platform changes;
  
• legal developments;
  
• regulatory requirements; or
  
• clarification of existing provisions.

Updated Terms will display a revised “Last Updated” date.

Changes normally apply prospectively.

An accepted transaction remains governed by the version and higher-precedence documents applicable when the transaction was accepted unless:

• the parties agree otherwise;
  
• applicable law requires a change;
  
• a change is reasonably necessary for security;
  
• a third-party platform requires the change;
  
• the Offering is ongoing and the applicable Order permits updates; or
  
• continued use after notice constitutes acceptance under applicable law.

18.2 Entire agreement

These Terms, applicable Product-Specific Terms, Transaction Confirmation, Proposal, Statement of Work, Commercial Schedule, any applicable data processing agreement, and other governing documents constitute the complete agreement concerning the applicable Offering.

The Privacy Policy and Cookie Policy are transparency notices and are not included in this entire-agreement clause unless a higher-precedence written agreement expressly states otherwise.

The governing contract documents replace prior discussions and representations concerning the same subject, except as expressly preserved in a higher-precedence written agreement.

18.3 Independent contractors

Indaucen and each Business Customer are independent contractors.

Nothing creates an employment, agency, partnership, joint venture, franchise, fiduciary, or representative relationship.

Neither party may bind the other without written authority.

18.4 Assignment

You may not assign or transfer an Account, enrolment, license, Order, or these Terms without Indaucen’s written consent.

Indaucen may assign these Terms or an Order in connection with a merger, reorganization, financing, change of control, sale of assets, or transfer of the applicable business.

18.5 No waiver

Failure to enforce a provision is not a waiver.

A waiver is effective only if made in writing by an authorized representative.

18.6 Severability

If a provision is held invalid, unlawful, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable or severed if modification is not possible.

The remaining provisions remain effective.

18.7 No third-party beneficiaries

These Terms do not create enforceable rights for third parties except for persons expressly protected by the disclaimer, limitation-of-liability, or indemnification provisions.

18.8 Headings and interpretation

Headings are for convenience and do not affect interpretation.

“Include” and “including” mean “include without limitation” and “including without limitation.”

The singular includes the plural where the context requires, and the plural includes the singular.

18.9 Language

The controlling language of these Terms is English.

A translation may be provided for convenience. To the extent permitted by applicable law, the English version controls if there is an inconsistency.

18.10 Mandatory law

Nothing in these Terms requires either party to violate applicable law.

Where a mandatory law conflicts with these Terms, that law controls only to the minimum extent necessary, and the remaining Terms continue in effect.

18.11 Notices and Contact Information

Business Information

Indaucen LLC
Doing business as Industrial Automation Center
A Florida limited liability company

Principal place of business:
841 Prudential Drive
Suite 1200
Jacksonville, FL 32207
United States

Telephone for general business inquiries: +1 (954) 404-6001
Website: indaucen.com

The principal place of business is provided for business-identification purposes only. Do not send mail, notices, payments, returns, or other correspondence to this address.

The telephone number is provided only for general business and customer-service inquiries. Unless applicable law expressly permits or requires another method, telephone calls and voicemail messages do not constitute contractual notices, privacy requests, legal notices, cancellations, or other formal correspondence.

Use the written contact information below for those communications.

Questions, Contractual Notices, and Correspondence

Unless a higher-precedence written agreement specifies a different address, email address, or notice procedure, questions, contractual notices, and other formal correspondence concerning these Terms or an Offering must be made in writing and sent to:

Mailing address for notices and correspondence:
Indaucen LLC
411 Walnut Street
PMB 2475
Green Cove Springs, FL 32043
United States

Email: info@indaucen.com

Routine questions and customer-service requests may be sent by email.

A contractual notice sent by email will be considered received on the date sent if no delivery-failure notice is received, provided it is sent on a business day. A notice sent on a weekend or public holiday will be considered received on the next business day, unless applicable law or a higher-precedence written agreement requires another method.

You are responsible for keeping your contact information current.

Service of Process

Indaucen maintains a registered agent and registered office in Florida, as identified in its current public filings with the Florida Department of State.

The registered agent and registered office are designated to receive formal service of process and to perform other functions assigned to the registered agent by applicable law. The registered office should not be used for routine correspondence, customer-service requests, contractual notices, cancellations, invoices, or payment matters.

Nothing in these Terms limits service of process in any manner permitted by applicable law.

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Copyright © 2026 Indaucen LLC. All rights reserved.

INDAUCEN, INDUSTRIAL AUTOMATION CENTER, T5 CYCLE, and their respective logos are trademarks of Indaucen LLC.

All other trademarks are the property of their respective owners.