WEBSITE AND OFFERING PRIVACY POLICY

Effective Date: August 1, 2026
Last Updated: August 1, 2026

This Privacy Policy explains how Indaucen LLC, a Florida limited liability company doing business as Industrial Automation Center (“Indaucen,” “we,” “us,” or “our”), collects, uses, shares, retains, and protects Personal Information.

It also explains the choices and privacy rights that may be available to you.

This Privacy Policy applies to:

• indaucen.com;
  
• other websites, applications, training portals, and subdomains operated by or for Indaucen;
  
• Accounts, Courses, Tools, reports, assessments, challenge reviews, advisory interactions, Professional Services, and other Offerings described in our Website and Offering Terms and Conditions;
  
• contact forms, questionnaires, bookings, email communications, and customer-support interactions; and
  
• other online or offline interactions that refer to this Privacy Policy.

We refer to these collectively as the “Services.”

Our Website and Offering Terms and Conditions (the “Terms”) also apply. Capitalized terms not defined in this Privacy Policy have the meanings given in the Terms.

This Privacy Policy does not apply to a third-party website, platform, application, or service that has its own privacy notice, even when we link to or use that service.

Global and regional application. This Privacy Policy is intended to provide a common worldwide baseline. It is a notice of our practices, not a commercial contract. Except where applicable law or a separate written agreement provides otherwise, it is not intended to create contractual rights or obligations. It does not require you to waive a privacy right and does not by itself constitute consent where consent is legally required.

Privacy laws differ by country and region. Where applicable law gives you additional or non-waivable protection, that law applies. A Regional Privacy Notice, just-in-time notice, Data Processing Agreement, Proposal, Statement of Work, or other legally required notice may supplement this Privacy Policy and will control to the extent of a conflict for the applicable Processing.

If a country or region requires a local-language notice, separate consent, registration, local representative, data-localization measure, transfer mechanism, or another step that has not yet been implemented for a particular activity, we may provide the required notice or choice, modify the activity, or temporarily limit that activity or Offering in that location until the requirement is satisfied. This does not reduce any mandatory right available to you.

PRIVACY AT A GLANCE

This summary helps explain the Policy but does not replace the complete terms below.

What we collect. We collect information you provide, information supplied by an authorized Business Customer, transaction and Course records, communications, and technical information generated when you use the Website or Services.

Why we use it. We use Personal Information to provide and improve Offerings, respond to inquiries, manage relationships, process transactions, protect security, comply with law, and send permitted communications.

Google Analytics. We use Google Analytics 4 for Website measurement. Non-essential analytics storage is activated only after analytics consent, and you can later change your choice through Cookie Settings.

Affiliates and partners. We may share limited contact and business-relationship information with Corporate Affiliates and with authorized resellers, independent affiliates, referral sources, and other Business Partners for administration, service delivery, referrals, joint opportunities, and lawful marketing. Where consent is required for another organization’s own marketing, we obtain it.

No monetary sale. We do not sell Personal Information for money. Our analytics configuration is measurement-only and does not use Personal Information for cross-context behavioral advertising.

Worldwide users. This Privacy Policy applies as a common baseline. Mandatory local law and any applicable Regional Privacy Notice provide additional protection where required.

Your choices. You may unsubscribe from marketing, change cookie preferences, and exercise applicable privacy rights by contacting info@indaucen.com.

1. WHO WE ARE AND OUR ROLE

1.1 Indaucen as controller

For Personal Information collected through the Website, Accounts, purchases, Courses, marketing, inquiries, business relationships, and our own operations, Indaucen generally determines why and how the information is processed. In those circumstances, Indaucen is the controller, business, or equivalent responsible organization under applicable privacy law.

1.2 Indaucen as processor or service provider

A Business Customer may provide Personal Information within Customer Materials or instruct Indaucen to process Personal Information for a customer-specific engagement.

Where Indaucen processes that information only on the Business Customer’s documented instructions, the Business Customer is generally the controller and Indaucen acts as a processor, service provider, or equivalent. The applicable Data Processing Agreement, Proposal, Statement of Work, or other written terms will control that processing.

If you submit a request concerning Personal Information that we process only for a Business Customer, we may refer the request to that Business Customer.

1.3 Business Customers providing information about others

A Business Customer that provides Personal Information about employees, contractors, participants, contacts, or other individuals is responsible for:

• having authority and a lawful basis to provide the information;
  
• giving any required privacy notice;
  
• obtaining any required consent;
  
• limiting the information to what is reasonably necessary; and
  
• ensuring that its instructions comply with applicable law.

1.4 Regional notices and local availability

Regional notices may be provided:

• within this Privacy Policy;
  
• through a clearly identified section or link on the Website;
  
• at the point where information is collected;
  
• during Account creation, checkout, booking, or enrollment; or
  
• in an applicable Proposal, Statement of Work, Data Processing Agreement, or other written agreement.

This Privacy Policy currently includes additional information for the EEA, United Kingdom, Switzerland, Brazil, other international jurisdictions, and eligible U.S. state residents. If no separate Regional Privacy Notice has been published for your location, this Privacy Policy and all mandatory local law that applies to the Processing remain applicable. The absence of a country-specific section does not remove or reduce a mandatory right.

We do not represent that every Offering or Processing activity is available in every country in the same form. Where a local legal prerequisite has not yet been completed, we may adjust or limit the affected activity while continuing to provide other available Services.

2. DEFINITIONS

For this Privacy Policy:

“Corporate Affiliate” means an entity that directly or indirectly controls, is controlled by, or is under common control with Indaucen, including a current or future related company or business under common ownership or management.

“Business Partner” means an independent reseller, affiliate, referral source, strategic partner, implementation partner, or other authorized person or organization that collaborates with Indaucen but is not our employee or legal agent.

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household. It includes “personal data” and similar terms used by applicable law.

“Process” or “Processing” means any operation performed on Personal Information, including collecting, recording, organizing, storing, using, analyzing, transmitting, sharing, deleting, or otherwise handling it.

“Sensitive Personal Information” means information given special protection by applicable law, such as government identification numbers, account credentials, precise geolocation, financial account information, health information, biometric information, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade-union membership, sexual orientation, or other legally protected categories.

3. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with us and which Services you use.

3.1 Identity and contact information

We may collect:

• name;
  
• business or personal email address;
  
• telephone number;
  
• postal or billing address;
  
• country, region, and time zone;
  
• preferred language;
  
• employer or organization;
  
• job title, department, professional role, and industry; and
  
• Account username or other account identifier.

3.2 Inquiry, questionnaire, and business-relationship information

We may collect:

• the subject and content of an inquiry;
  
• information submitted through a contact form, questionnaire, challenge review, survey, booking form, or proposal process;
  
• business needs, goals, interests, preferences, priorities, budget readiness, and project context;
  
• referral source;
  
• lead, customer, partner, or relationship status;
  
• meeting notes and follow-up actions; and
  
• information reasonably needed to respond, prepare a proposal, or manage the relationship.

3.3 Account, Course, and participation information

When you create an Account or use a Course or other Offering, we may collect:

• enrollment and access information;
  
• Course progress, completion, quiz, assessment, or certification information;
  
• attendance and participation records;
  
• submitted exercises, questions, feedback, or discussion content;
  
• downloads and use of Course or Tool resources;
  
• support requests; and
  
• Account, authentication, and access logs.

3.4 Order, billing, and transaction information

We may collect:

• Offering purchased or requested;
  
• order, invoice, subscription, and payment status;
  
• billing contact and billing address;
  
• tax, exemption, purchase-order, or procurement information;
  
• transaction date and amount;
  
• payment method type and limited payment confirmation details; and
  
• records needed for accounting, fraud prevention, dispute handling, and legal compliance.

Payment transactions are generally handled by third-party payment processors. Indaucen does not ordinarily receive or store a complete payment-card number, card verification code, or online-banking credential.

3.5 Communications and recordings

We may collect:

• emails and attachments;
  
• chat or support messages;
  
• telephone and video-call information;
  
• calendar and booking information;
  
• comments, reviews, or testimonials;
  
• correspondence with customer, vendor, partner, or affiliate contacts; and
  
• recordings or transcripts of meetings, webinars, demonstrations, office hours, or training sessions where we provide notice or obtain consent when required.

3.6 Customer Materials and engagement information

For Advisory or Professional Services, we may receive Customer Materials such as:

• specifications;
  
• procedures;
  
• reports;
  
• drawings;
  
• system or equipment information;
  
• operational records;
  
• project documents;
  
• software or configuration information;
  
• training materials; and
  
• other information needed for the accepted engagement.

Customer Materials may contain Personal Information. Their handling is also subject to the Terms, applicable confidentiality obligations, and any Proposal, Statement of Work, Data Processing Agreement, or other written agreement.

3.7 Technical, device, and usage information

When you use the Website or Services, we or our providers may automatically collect:

• Internet Protocol address;
  
• approximate location derived from an Internet Protocol address;
  
• browser type and version;
  
• device type, identifiers, and settings;
  
• operating system;
  
• language and time-zone settings;
  
• referring and exit pages;
  
• pages, screens, and content viewed;
  
• links, buttons, and features used;
  
• date, time, duration, and sequence of activity;
  
• Account and security events;
  
• error, performance, and diagnostic information; and
  
• cookie, local-storage, or similar identifiers.

3.8 Preferences and inferences

We may record or infer information such as:

• communication preferences;
  
• topics, Courses, or Offerings that may be relevant;
  
• likely business interests based on interactions;
  
• customer or lead segmentation; and
  
• recommendations generated from questionnaire responses or other information you provide.

We do not use these inferences to make decisions that produce legal or similarly significant effects solely by automated means.

3.9 Information from other sources

We may receive Personal Information from:

• a Business Customer, employer, sponsor, or Account administrator;
  
• a Corporate Affiliate;
  
• a Business Partner or professional contact;
  
• service providers, including learning-management, payment, scheduling, form, email, analytics, and support providers;
  
• publicly available professional or business sources; and
  
• information you have made public or authorized another person to provide.

When required by law, we will inform you of the source or category of source.

3.10 Sensitive and confidential information

Do not submit Sensitive Personal Information, Customer Confidential Information, legally privileged information, export-controlled information, classified information, or other protected information through a general contact form, public forum, comment, review, testimonial, or unsolicited communication.

We collect Sensitive Personal Information only when it is reasonably necessary, authorized, and supported by an applicable legal basis. A separate written agreement may be required before we accept it.

3.11 Required and optional information

Some Personal Information is required to create or secure an Account, process an Order, provide a requested Offering, comply with law, or enter into or perform a contract. If you do not provide required information, we may be unable to create the Account, complete the transaction, respond fully, or provide the applicable Offering.

Other information is optional. A form, request, or explanation will normally identify when information is optional or when it is requested for a separate purpose requiring a choice.

4. HOW WE USE PERSONAL INFORMATION

We may use Personal Information for the purposes below.

4.1 To provide and administer the Services

This includes using information to:

• create and manage Accounts;
  
• process Orders and payments;
  
• enroll participants;
  
• deliver Courses, Tools, reports, and other Offerings;
  
• provide customer support;
  
• respond to inquiries;
  
• schedule meetings and sessions;
  
• provide certificates or completion records;
  
• perform accepted Advisory or Professional Services;
  
• communicate about service, schedule, security, payment, or Account matters; and
  
• enforce usage limits and other applicable terms.

Where applicable, the legal basis is performance of a contract or taking steps at your request before entering into a contract.

4.2 To manage customer, prospect, affiliate, partner, and supplier relationships

This includes using information to:

• maintain business records;
  
• manage contacts and communications;
  
• prepare proposals, estimates, and agreements;
  
• coordinate with authorized customer contacts;
  
• administer referrals or joint opportunities;
  
• evaluate whether an Offering may be suitable;
  
• follow up on an inquiry or prior interaction; and
  
• manage our business and professional relationships.

Where applicable, the legal basis is contract, consent, or our legitimate interest in operating and developing our business while respecting your rights.

4.3 To improve and develop our Services

This includes using information to:

• understand how the Website and Offerings are used;
  
• evaluate Course and content effectiveness;
  
• improve usability, quality, and accessibility;
  
• develop new content, workflows, reports, Tools, and services;
  
• test and troubleshoot features;
  
• conduct internal research and analysis; and
  
• create aggregated or de-identified statistics.

Where required, we obtain consent before using non-essential analytics or similar tracking technologies.

4.4 To communicate and market

Subject to applicable law and your choices, we may use contact and relationship information to:

• send newsletters, articles, event notices, Course announcements, and information about relevant Offerings;
  
• invite you to webinars, demonstrations, or surveys;
  
• provide information about Indaucen, Corporate Affiliate, or Business Partner services that may be relevant to your role or inquiry; and
  
• measure the effectiveness of communications.

We use consent where required. In other circumstances, we may rely on a permitted existing business relationship or a legitimate interest in relevant business-to-business communications. You may unsubscribe or object at any time.

4.5 To protect security and prevent misuse

This includes using information to:

• authenticate Users;
  
• detect fraud, abuse, unauthorized access, credential sharing, malware, or other prohibited activity;
  
• investigate security events;
  
• protect the Website, Services, Users, customers, and third parties;
  
• maintain backups, logs, and service continuity; and
  
• enforce the Terms and other agreements.

Where applicable, the legal basis is our legitimate interest in security, fraud prevention, and enforcement, or compliance with legal obligations.

4.6 To comply with law and protect legal rights

This includes using information to:

• maintain tax, accounting, transaction, and corporate records;
  
• respond to lawful requests, subpoenas, court orders, or regulatory requirements;
  
• comply with export controls, sanctions, and other legal restrictions;
  
• establish, exercise, or defend legal claims;
  
• resolve disputes; and
  
• protect the rights, safety, and property of Indaucen, Users, customers, and others.

The legal basis may be a legal obligation, legitimate interest, or the establishment, exercise, or defense of legal claims.

4.7 With your consent

We may use Personal Information for another purpose that we clearly describe when requesting your consent.

You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing completed before withdrawal.

5. HOW WE SHARE PERSONAL INFORMATION

We share Personal Information only as described below, as authorized by you, or as otherwise permitted or required by law.

5.1 Service providers, processors, and platform providers

We may share Personal Information with providers that support activities such as:

• website and cloud hosting;
  
• learning management;
  
• payment processing;
  
• email and communications;
  
• forms and questionnaires;
  
• customer-relationship management;
  
• scheduling and video meetings;
  
• file storage and collaboration;
  
• analytics;
  
• security, authentication, and fraud prevention;
  
• software development and technical support;
  
• artificial intelligence and automation; and
  
• accounting, legal, and professional services.

Depending on the service and applicable terms, a provider may act as our processor or service provider, or as a separate controller for specified activities. These providers may process information only for the permitted service or other purposes allowed by their agreements, their disclosed privacy terms, and applicable law.

Current core providers may include:

• LearnWorlds, for Website hosting, Accounts, learning management, Course delivery, and related platform functions;
  
• Google Analytics, for consent-based Website measurement;
  
• Microsoft, for email, communications, productivity, scheduling, collaboration, and storage;
  
• Tally or another approved form provider, for questionnaires, contact forms, and challenge reviews;
  
• payment providers made available during checkout or identified on an invoice; and
  
• approved artificial-intelligence providers, which may include OpenAI or another provider authorized for the applicable activity.

Provider names, roles, and infrastructure may change as our Services evolve. We will update this Privacy Policy or provide another appropriate notice if a change materially affects the Processing described here.

5.2 Corporate Affiliates

Subject to applicable law, we may share Personal Information with our Corporate Affiliates.

Information shared with a Corporate Affiliate may include:

• name;
  
• business or personal email address;
  
• telephone number;
  
• employer, organization, title, and professional role;
  
• country, region, language, and time zone;
  
• Account, prospect, customer, or relationship status;
  
• inquiry, interest, purchase, or referral information; and
  
• relevant communication or transaction context.

We may share this information for:

• centralized administration and record keeping;
  
• Account and customer management;
  
• service delivery and support;
  
• security and legal compliance;
  
• referrals and coordinated responses;
  
• joint opportunities;
  
• business development; and
  
• marketing permitted by applicable law.

A Corporate Affiliate may contact you about Indaucen or Corporate Affiliate products and services where applicable law permits that contact. Where consent is required for disclosure to a Corporate Affiliate or for the Corporate Affiliate’s own marketing, we will obtain the required consent. You may object to or opt out of marketing at any time.

This Corporate Affiliate-sharing provision does not authorize a Corporate Affiliate to use Customer Confidential Information or Customer Materials for its own marketing. We share those materials only as needed to provide an authorized Offering, as permitted by the applicable engagement terms, or with the Customer’s permission.

5.3 Business Customers, sponsors, and Account administrators

If a Business Customer purchases or administers access for you, we may share with its authorized contacts information reasonably related to that relationship, such as:

• enrollment;
  
• access status;
  
• attendance;
  
• progress or completion;
  
• certification;
  
• support status;
  
• usage relevant to license administration; and
  
• transaction or billing information.

We do not provide a Business Customer with unrelated Personal Information merely because it purchased an Offering.

5.4 Independent affiliates, resellers, partners, and referral sources

We may share limited contact and business-relationship information with a Business Partner. Depending on the circumstances, that information may include your name, email address, telephone number, employer, role, country, language, inquiry, interests, referral information, and relevant relationship or transaction context.

We may make this disclosure when:

• you request an introduction or joint response;
  
• the sharing is reasonably necessary to fulfill an inquiry, referral, transaction, or requested service;
  
• the Business Partner is authorized to assist with the applicable Offering;
  
• we are coordinating a joint opportunity, proposal, event, or service;
  
• the sharing is needed to administer a referral, reseller, or affiliate arrangement;
  
• the sharing is permitted by an applicable agreement and lawful basis; or
  
• you have consented or the disclosure is otherwise permitted by law.

A Business Partner is independently responsible for its own Processing when it acts as a separate controller and may provide its own privacy notice. Where consent is required before we disclose information for a Business Partner’s own direct marketing, we obtain that consent. You may object to or opt out of permitted marketing at any time.

This section does not authorize a Business Partner to use Customer Confidential Information or Customer Materials for its own marketing. We disclose those materials only as needed for an authorized Offering, as permitted by the applicable engagement terms, or with the Customer’s permission.

5.5 Professional advisers and legal recipients

We may disclose information to lawyers, accountants, insurers, auditors, consultants, regulators, courts, law-enforcement authorities, and other appropriate recipients where reasonably necessary to:

• obtain professional advice;
  
• comply with law;
  
• respond to lawful process;
  
• protect rights or safety;
  
• investigate wrongdoing; or
  
• establish, exercise, or defend legal claims.

5.6 Corporate transactions

We may disclose or transfer Personal Information in connection with a proposed or completed merger, financing, acquisition, restructuring, sale of assets, transfer of an Offering, insolvency, or similar corporate transaction.

The recipient may use the information only as permitted by this Privacy Policy, an updated notice, the applicable transaction terms, and law.

5.7 With your direction or permission

We may share information when you direct us to do so, authorize the disclosure, request a public testimonial, participate in a public forum, or otherwise choose to make information public.

Consistent with the Terms, we will not publicly use a Customer’s name, logo, testimonial, or confidential project details without permission.

5.8 Aggregated and de-identified information

We may use and disclose information that has been aggregated or de-identified so that it is not reasonably linked to an individual. We will not attempt to re-identify information that applicable law requires us to maintain in de-identified form.

5.9 Sale, sharing, and targeted advertising

We do not sell Personal Information in exchange for money.

We configure Google Analytics for audience and Website measurement, not cross-context behavioral advertising. We do not use Personal Information for targeted advertising based on activity across unrelated businesses, and we do not enable Google Analytics advertising personalization, remarketing, or Google Signals. If these practices change, we will update the applicable notice and obtain any consent required by law before activating the additional use.

Some privacy laws define “sale” or “sharing” more broadly than an exchange for money. If an activity is legally treated as a sale, sharing, or targeted advertising, we will provide the required notice and opt-out method and will honor a legally recognized opt-out preference signal where required.

6. GOOGLE ANALYTICS

We use Google Analytics 4 to understand Website traffic and how visitors interact with Website content and features.

Google Analytics may process information such as:

• first-party cookie or similar identifiers;
  
• device and browser information;
  
• Internet Protocol address during collection;
  
• approximate geographic information;
  
• referring source;
  
• pages viewed;
  
• Website interactions; and
  
• date, time, and duration of activity.

Google states that Google Analytics does not log or store individual Internet Protocol addresses. Google Analytics uses Internet Protocol information during collection for purposes that may include approximate location, service delivery, and security.

We do not intentionally send names, email addresses, telephone numbers, or other direct identifiers to Google Analytics. We use available data-redaction and privacy controls to reduce the risk that direct identifiers are included in page addresses, query parameters, or event data.

6.1 Consent and activation

Google Analytics uses non-essential analytics technologies. We configure analytics storage so that it is not activated until you provide analytics consent where consent is required. We apply this opt-in approach globally.

You may accept or reject analytics technologies through the cookie banner and may later change your selection through the Website’s Cookie Settings control.

6.2 Retention

We configure Google Analytics user-level and event-level retention for no more than 14 months. Standard aggregated reports may remain available for a longer period because Google applies the user-level and event-level retention setting differently from aggregated reporting.

6.3 Google choices and information

You can learn more through:

• Google’s Privacy Policy;
  
• How Google uses information from sites or apps that use its services; and
  
• the Google Analytics Opt-out Browser Add-on.

The browser add-on is provided by Google and may not affect other analytics or Website technologies.

7. COOKIES AND SIMILAR TECHNOLOGIES

We and our providers may use cookies, local storage, pixels, tags, and similar technologies.

These technologies may be used for:

• strictly necessary Website and Account functions;
  
• authentication and security;
  
• remembering preferences;
  
• Course and platform operation;
  
• performance and diagnostics;
  
• analytics; and
  
• marketing only where disclosed and permitted.

Strictly necessary technologies may operate without consent where law permits because the requested service cannot function properly without them.

Non-essential analytics or marketing technologies are subject to the choices shown in our cookie banner and Cookie Settings control. Rejecting non-essential technologies must not prevent access to the basic Website, although some optional features may be unavailable.

Our Cookie Policy identifies the technologies in use, their providers, purposes, categories, and expected duration. Because providers and technology can change, that page may be updated more frequently than this Privacy Policy.

Browser settings may also allow you to block or delete cookies. Blocking all cookies may affect Account, Course, or Website functionality.

8. EMAIL AND OTHER COMMUNICATIONS

8.1 Operational communications

We may send communications reasonably necessary to:

• administer an Account or Order;
  
• provide an Offering;
  
• confirm a booking or schedule;
  
• respond to a request;
  
• provide security or service notices;
  
• communicate about payment or contract matters; and
  
• fulfill legal obligations.

These are not marketing messages. You may not be able to opt out of them while the relevant Account, transaction, or service relationship remains active.

8.2 Marketing communications

Where permitted, we may send information about Courses, articles, events, tools, services, and other relevant opportunities.

You may unsubscribe using the link in a marketing email or contact us. We may retain a limited suppression record so that we can respect the opt-out.

An unsubscribe from Indaucen marketing does not automatically unsubscribe you from an independently controlled Business Partner’s list, but we will route or help resolve the request where reasonably possible.

9. AI-ASSISTED PROCESSING AND AUTOMATION

Consistent with the Terms, Indaucen may use approved artificial-intelligence and automation tools to assist with activities such as:

• research and information consolidation;
  
• drafting, editing, and translation;
  
• Course and content development;
  
• report preparation;
  
• data analysis;
  
• prototyping and software development;
  
• testing; and
  
• workflow improvement.

When Personal Information is processed through an AI or automation provider, we limit the information to what is reasonably necessary and apply the applicable contractual, security, confidentiality, and privacy requirements.

For customer-specific Advisory or Professional Services, we will not intentionally submit Customer Confidential Information to a third-party generative-AI service unless:

• the applicable engagement terms permit the use;
  
• the Customer has approved it;
  
• the service has been approved for that engagement; or
  
• the information has been suitably removed, anonymized, aggregated, or transformed so that it is no longer Customer Confidential Information.

Users must not submit Sensitive Personal Information, Customer Confidential Information, legally privileged information, export-controlled information, classified information, or other protected information through an AI-enabled feature unless the applicable Offering and written terms expressly authorize it.

We may use automated tools to organize inquiries, score questionnaire responses, identify possible next steps, or generate draft recommendations. We do not rely solely on automated processing to make a decision about you that produces legal or similarly significant effects.

10. INTERNATIONAL DATA TRANSFERS

Indaucen is established in the United States. Personal Information may be transferred to, accessed from, or processed in the United States and in other countries where our Corporate Affiliates, Business Partners, and service providers operate.

Those countries may have privacy laws that differ from the laws where you live.

Where applicable law requires a transfer safeguard, we may rely on one or more of the following:

• an adequacy decision;
  
• the European Commission’s Standard Contractual Clauses;
  
• the United Kingdom International Data Transfer Agreement or United Kingdom Addendum;
  
• certification under the EU-U.S. Data Privacy Framework, its United Kingdom Extension, or the Swiss-U.S. Data Privacy Framework where the recipient is certified and the framework applies;
  
• contractual clauses or transfer mechanisms approved by Brazil’s National Data Protection Authority;
  
• binding corporate rules;
  
• your consent where legally valid;
  
• performance of a contract or another permitted exception; or
  
• another lawful transfer mechanism.

We may also use supplementary technical, contractual, and organizational safeguards appropriate to the transfer.

You may contact us to request additional information about material transfer safeguards. We may redact information that is confidential, commercially sensitive, or not required to be disclosed.

This Privacy Policy provides notice of international Processing but does not itself create a legally required transfer mechanism. Where a transfer mechanism is required, it must be implemented through the applicable contract, certification, adequacy decision, approved clauses, or other operational measure.

11. DATA RETENTION

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain records, comply with law, resolve disputes, and enforce agreements.

Our normal retention approach is summarized below. A different period may apply where required by law, requested by a Customer acting as controller, stated in an applicable agreement, or reasonably necessary for security or legal claims.

When retention ends, we delete, anonymize, or securely dispose of the information, subject to reasonable backup cycles and legal holds.

12. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, use, alteration, disclosure, loss, or destruction.

Depending on the information and service, safeguards may include:

• access controls and least-privilege practices;
  
• authentication and account-security measures;
  
• encryption in transit and provider-supported encryption at rest;
  
• logging, monitoring, backup, and recovery measures;
  
• vendor and service-provider review;
  
• confidentiality obligations;
  
• secure development and change-management practices; and
  
• incident-response procedures.

No Internet transmission, storage system, or security measure is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your credentials, using secure devices and networks, and notifying us promptly if you suspect unauthorized Account use.

If a security incident affects Personal Information, we will investigate and provide notice to authorities, customers, or affected individuals when required by applicable law or contract.

13. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location and the circumstances, you may have the right to:

• receive information about our Processing;
  
• confirm whether we process your Personal Information;
  
• access or obtain a copy of Personal Information;
  
• correct inaccurate or incomplete information;
  
• request deletion;
  
• request restriction, anonymization, or blocking;
  
• object to certain Processing;
  
• withdraw consent;
  
• receive portable information in an appropriate format;
  
• opt out of marketing;
  
• opt out of a legally defined sale, sharing, or targeted advertising activity;
  
• limit certain uses of Sensitive Personal Information;
  
• request information about recipients or sharing;
  
• request review of an applicable automated decision;
  
• authorize an agent to submit a request where permitted;
  
• appeal a denied request where applicable; and
  
• complain to a data-protection or privacy authority.

These rights are subject to legal conditions, exceptions, and verification requirements. For example, we may retain information needed to complete a transaction, comply with law, protect security, maintain an opt-out record, or establish or defend legal claims.

13.1 How to submit a request

Send a request to info@indaucen.com with the subject line Privacy Request.

Please identify:

• the right you wish to exercise;
  
• the Service or relationship involved;
  
• the email address or Account associated with the information; and
  
• enough detail for us to understand and locate the relevant information.

We may request reasonable information to verify identity and authority. We will not ask for more information than reasonably necessary for verification.

We respond within the period required by applicable law. Requests are generally handled without charge. We may charge a reasonable fee or decline a request only where applicable law permits, such as for manifestly unfounded, excessive, or repetitive requests.

We will not unlawfully discriminate or retaliate against you for exercising a privacy right.

A request to exercise a right and a complaint about how we handled Personal Information may involve different legal procedures and deadlines. We will identify and manage both where a message reasonably includes both.

13.2 Privacy complaints

You may make a privacy or data-protection complaint through the contact channel in Section 19. Please use the subject line Privacy Complaint and describe what happened and the outcome you are seeking.

We will:

• provide a clear way to submit a complaint;
  
• acknowledge receipt within 30 days;
  
• investigate the complaint without undue delay;
  
• keep you reasonably informed if the investigation requires additional time; and
  
• communicate the outcome without undue delay.

These commitments apply where required by law and are also our general target for privacy complaints worldwide. They do not extend a shorter deadline that applies to a separate privacy-right request.

You may also complain to a competent privacy or data-protection authority where applicable. Contacting us first is encouraged but is not required where applicable law permits you to approach an authority directly.

13.3 Correcting Account information

Where Account settings allow, you may review and update certain information directly. You may also contact us for assistance.

13.4 Withdrawing cookie consent

Use the Website’s Cookie Settings control to change non-essential cookie preferences.

13.5 Marketing choices

Use the unsubscribe method in the message or contact us. An opt-out does not affect operational or legally required communications.

13.6 Global Privacy Control and other browser signals

Where applicable law requires us to recognize a valid opt-out preference signal, such as Global Privacy Control, we will treat the signal as an applicable request for the browser or device that sends it.

Because there is no universally accepted response standard for every browser “Do Not Track” signal, a general Do Not Track setting may not control all Website activity. Cookie Settings and legally recognized opt-out preference signals provide the applicable choices.

14. ADDITIONAL INFORMATION FOR THE EEA, UNITED KINGDOM, AND SWITZERLAND

This section applies where the European Union General Data Protection Regulation, United Kingdom General Data Protection Regulation, Swiss Federal Act on Data Protection, or related law applies.

14.1 Controller

The controller is Indaucen LLC, using the contact information in Section 19.

14.2 Legal bases

Depending on the purpose, we rely on:

• performance of a contract or pre-contract steps requested by you;
  
• compliance with a legal obligation;
  
• our legitimate interests or those of another party, after considering the effect on your rights;
  
• consent; and
  
• establishment, exercise, or defense of legal claims.

Our legitimate interests may include:

• operating, securing, and improving our Services;
  
• managing customer and business relationships;
  
• preventing fraud and misuse;
  
• maintaining records;
  
• relevant business-to-business communications;
  
• internal administration with Corporate Affiliates; and
  
• developing and evaluating Offerings.

We use consent for non-essential analytics cookies where required and for other activities where consent is the appropriate basis.

14.3 Rights

Subject to applicable conditions, you may have rights of access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and protection from certain solely automated decisions.

You may object at any time to Processing for direct marketing. Once a valid objection is received, we will stop using your Personal Information for that direct-marketing purpose.

You may also object to Processing based on legitimate interests because of your particular situation. We will stop unless we demonstrate compelling legitimate grounds or the information is needed for legal claims.

14.4 Complaints

You may lodge a complaint with the data-protection authority where you live, work, or believe a violation occurred. In the United Kingdom, this is generally the Information Commissioner’s Office.

We encourage you to contact us first so that we can try to address the concern.

14.5 International transfers

The safeguards described in Section 10 apply to transfers from these regions.

14.6 Regional representatives and local contacts

A company outside the EEA or United Kingdom may be required to appoint a local representative when it offers goods or services to individuals in that region or monitors their behavior, unless an exemption applies.

Our direct privacy contact for all regions is listed in Section 19. We periodically assess whether the nature, regularity, scale, risk, and geographic targeting of our Processing require appointment of an EEA representative, United Kingdom representative, Swiss representative, data-protection officer, or another local contact.

Where an appointment is required, we will make it in writing and publish the representative’s current identity and contact details in this section, in a clearly linked Regional Privacy Notice, or at the point of collection, as required by law. If a required appointment or another local prerequisite has not yet been completed, we may limit the affected activity in that location until it is completed.

The absence of a representative listed in this version does not limit your rights, prevent you from contacting Indaucen directly, or prevent you from lodging a complaint with a competent authority. This statement does not substitute for an appointment where one is legally required.

15. ADDITIONAL INFORMATION FOR BRAZIL

This section applies where Brazil’s Lei Geral de Protecao de Dados Pessoais (LGPD) applies.

15.1 Processing agent and contact channel

Indaucen generally acts as controller for the Processing described in this Privacy Policy and uses the privacy-request channel in Section 13.

Where Indaucen acts only on a Business Customer’s instructions, the Business Customer is generally the controller and Indaucen is the processor.

15.2 Legal grounds

Depending on the purpose, Processing may be based on:

• consent;
  
• performance of a contract or preliminary procedures related to a contract;
  
• compliance with a legal or regulatory obligation;
  
• exercise of rights in a legal, administrative, or arbitration proceeding;
  
• protection of life or physical safety;
  
• protection of credit where applicable; or
  
• legitimate interests, subject to the LGPD’s requirements and the data subject’s rights.

15.3 Rights

Subject to applicable conditions, you may request:

• confirmation that Processing exists;
  
• access;
  
• correction of incomplete, inaccurate, or outdated information;
  
• anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed information;
  
• portability, subject to regulation and protection of trade secrets;
  
• deletion of information processed on consent, subject to legal exceptions;
  
• information about public and private entities with which information has been shared;
  
• information about the possibility and consequences of refusing consent;
  
• withdrawal of consent;
  
• opposition to unlawful Processing;
  
• review of a decision made solely through automated Processing where applicable; and
  
• submission of a petition or complaint to Brazil’s National Data Protection Authority.

15.4 International transfers

Personal Information may be collected by or transferred to Indaucen in the United States and may be processed in other countries where authorized providers operate, as described in Section 10. Where required, we use a transfer mechanism permitted by the LGPD and regulations of Brazil’s National Data Protection Authority, which may include an adequacy decision, the ANPD’s standard contractual clauses, another approved contractual safeguard, consent, or a statutory exception.

Where Brazilian law requires a Portuguese-language international-transfer notice, we will make a highlighted notice available on the Website, within a Portuguese version of this Privacy Policy, in a Regional Privacy Notice, or at the point of collection. That notice will identify, as applicable, the form, duration, and specific purpose of the transfer; destination country or countries; controller contact information; shared use and purpose; responsibilities and security measures; rights; and the available request and ANPD complaint channels.

Brazilian users may submit a privacy request or complaint in Portuguese through the contact channel in Section 19.

16. OTHER LATIN AMERICAN AND INTERNATIONAL RIGHTS

Residents of other countries, including countries in Latin America, may have rights to access, correct, update, delete, suppress, oppose, restrict, or obtain information about the use and disclosure of Personal Information, and may have the right to withdraw consent, revoke an authorization, request proof of authorization, or complain to a local authority.

We will honor applicable rights and mandatory requirements based on your location and our Processing activities. We may provide a Spanish, Portuguese, German, or other local-language notice where appropriate or required.

If local law provides greater or different mandatory protection than this Privacy Policy, the mandatory local requirement controls. A country-specific notice may supplement this Privacy Policy without reducing the protections described here.

17. ADDITIONAL INFORMATION FOR U.S. STATE RESIDENTS

Certain U.S. state privacy laws may provide eligible residents with rights to know or access, correct, delete, obtain portable information, opt out of sale, sharing, targeted advertising, or certain profiling, limit specified uses of Sensitive Personal Information, use an authorized agent, and appeal a decision.

The categories of Personal Information we may collect are described in Section 3. The sources, purposes, recipients, and retention approach are described in Sections 3 through 11.

During the preceding 12 months, depending on the Services used, we may have collected or disclosed for a business purpose:

• identifiers and contact information;
  
• customer-record and transaction information;
  
• commercial information;
  
• Internet, device, and Website-activity information;
  
• approximate geolocation;
  
• professional or employment-related information;
  
• Course, training, or education-related information;
  
• communications and customer-service information;
  
• inferences and preferences; and
  
• Sensitive Personal Information only when reasonably necessary and authorized.

We disclose these categories to the recipients described in Section 5 for the purposes described in Section 4.

We do not sell Personal Information for money. Under the measurement-only configuration described in this Privacy Policy, we do not share Personal Information for cross-context behavioral advertising. We do not use or disclose Sensitive Personal Information for purposes that require a right to limit under California law.

Where a state law applies, you may submit a request using Section 13. If an appeal right applies and we deny a request, our response will explain how to appeal.

18. CHILDREN

The Website and Offerings are intended for adults and business or professional users.

You must be at least 18 years old to create an Account, purchase an Offering, or submit Customer Materials.

We do not knowingly collect Personal Information from a child under 13 through the Services, or from a person below a higher minimum age where local law requires parental authorization, without the required authorization.

If you believe a child has provided Personal Information improperly, contact us so that we can investigate and take appropriate action.

19. CONTACT INFORMATION

19.1 Business Information

Indaucen LLC
Doing business as Industrial Automation Center
A Florida limited liability company

Principal place of business:
841 Prudential Drive
Suite 1200
Jacksonville, FL 32207
United States

Website: indaucen.com

The principal place of business is provided for business-identification purposes only. Do not send mail, privacy requests, notices, payments, returns, or other correspondence to this address.

Use the written contact information below for all privacy-related communications.

19.2 Privacy Requests, Questions, Complaints, and Correspondence

Privacy requests, questions, complaints, and other formal correspondence must be made in writing and sent to:

Mailing address for privacy notices and correspondence:
Indaucen LLC
411 Walnut Street
PMB 2475
Green Cove Springs, FL 32043
United States

Email: info@indaucen.com

Suggested subject line: Privacy Request or Privacy Complaint

Please describe your request and provide enough information for us to identify the relevant records. We may request additional information when reasonably necessary to verify your identity, protect another person’s privacy, or understand and respond to your request.

We will respond in accordance with applicable law.

Contractual notices concerning an Offering are governed by the applicable Terms and Conditions, Product-Specific Terms, Order, Proposal, Statement of Work, or other written agreement and must follow the notice procedure stated there.

If we appoint a data-protection officer, LGPD encarregado, EEA representative, United Kingdom representative, or another legally required local contact, the applicable details will be added to this Privacy Policy or a Regional Privacy Notice.

You may submit a privacy request or complaint in English, Spanish, German, or Portuguese. We may use reasonable translation assistance to understand and respond to the request. Where applicable law requires communication in another language, we will take reasonable steps to provide it.

20. LANGUAGE, REGIONAL NOTICES, AND ACCESSIBILITY

English is the primary language of this Privacy Policy. We may provide translations or summaries for convenience and accessibility.

To the extent permitted by applicable law, the English version is used to resolve an inconsistency. However:

• mandatory local law always controls;
  
• a legally required local-language notice controls for the Processing and jurisdiction it covers; and
  
• a Regional Privacy Notice expressly identified as controlling will control for its stated scope.

Translations, short-form notices, cookie notices, form notices, and just-in-time notices should be read together with this Privacy Policy. They do not reduce a mandatory right.

We aim to present privacy information in a clear and accessible form. You may contact us if you need this Privacy Policy or a privacy explanation in another reasonably accessible format.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in law, technology, providers, Services, or our Processing practices.

The Last Updated date shows when the current version was issued.

We will post the updated version on the Website. Where required by law, we will provide additional notice or request consent before applying a material change to Personal Information already collected.

An updated policy does not reduce a mandatory right or authorize materially different Processing where applicable law requires additional notice or consent.

Copyright © 2026 Indaucen LLC. All rights reserved.

INDAUCEN, INDUSTRIAL AUTOMATION CENTER, T5 CYCLE, and their respective logos are trademarks of Indaucen LLC.

All other trademarks are the property of their respective owners.